Inquiry Details


Submission Information
Tracking #: 14
Date Submitted: 12/02/2007
Status: Resolved (IP Change)
Inquiry Resolution

Estimated Fix Feb 2008  Estimated Fix Date: Text - Feb 2008, Graphics - Not Applicable MOTOR Publication Fix Date: Apr 2008 Proposed Resolution: MOTOR stated: "MOTOR has reviewed this concern and found the Estimated Work Time of 1.5 hrs to be appropriate. This time includes: 1. Removing the factory installed bumper reinforcement bracket 2. Drilling two holes on each side of the rail using OEM supplied template 3. Positioning the sleeve in the frame rail end so it aligns with the holes drilled for the bracket 4. Minor grinding of the frame rail to accommodate replacement bracket kit, if necessary 5. Installation of the replacement bumper bracket kit 6. Tightening the fasteners to 118 lb. ft. We have changed the previous Estimated Work Time of 1.5 hrs. to 0.4 hrs for removal of the bracket, with an "Add If Required" operation of 1.1 hours to remove the factory welded on bracket, if required. The change was made to accommodate instances where the factory welded brackets have already been replaced or for instances where the bracket comes from the factory bolted to the vehicle."  

Vehicle Information
Year: 2007
Make: Cadillac
Model: Escalade AWD EXT
Body: Pickup
Inquiry Description

Inquiry Type: Non-Welded Panel Operations

Description:  Front Bumper Brackets

Inquiry Details
 We are replacing the right and left front bumper impact bar brackets. CCC/Pathways allows 1.5 hours each to accomplish this procedure. Upon receipt of these parts, it was noticed that they were slightly different than the originals. Included with the part was 2 pages of installation instructions (see attached PDF). Not included in the instructions, is a template and detailed instructions to notch the upper portion of the frame rails to allow sufficient clearance for the new brackets The 1.5 hours allowed in the data base is sufficient only per supplied instructions, but because of the additional operations required that is not listed on the instructions to complete the process, an additional 0.4 – 0.5 hours per bracket replaced would be required
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