Inquiry Details


Submission Information
Tracking #: 15707
Date Submitted: 02/07/2020
Status: Resolved (IP Change)
Inquiry Resolution

Update 2/14/20: New Response: We have reviewed the current OEM service information for the SCAN,PRE-REPAIR and POST REPAIR (GN 1060/1088). The SCAN,POST-REPAIR (GN 1088) labor time has changed from 0.1 hours to 0.2 hours. For this type of operation Audatex provides and includes connect station, read and reset DTCs. The change will appear on April 2020 release.

Vehicle Information
Year: 2019
Make: Volvo
Model: XC60
Body:
Database Inquiry

Inquiry Type: All Other

Database: Audatex

Issue Summary: Insurance provided estimate using Audatex shos .2 PRE SCAN and .1 POST SCAN for Database version 8.0643 My current Database 8.0642 does not show any labor. .2 and .1 scanning labor that the insurer estimate states is straight from the database. These labor times .2 and .1 are NOT accurate and need to be removed for the repairer to perform an on the spot evaluation.

Individual Procedure Steps:

Actual Time To Complete: hours minutes

Suggested Action: Remove time so the repairer to determine what is actually needed to scan the vehicle after a collision.

Edit Inquiry Fields

Vehicle


*
*
*
*

Contact Information


*
*
*

Database Inquiry


If applicable
hours minutes
hours minutes
square inches
hours minutes

Attachments


Resolution Date