Inquiry Details


Submission Information
Tracking #: 16341
Date Submitted: 05/20/2020
Status: Resolved (DEG Response)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After review of the concern, installing the non OEM shims is not included with the estimated work time applied to Alignment. Any labor required to replace NON OEM SHIMS to r/i wheel, hub/bearing,/ 2nd alignment or any type of steering angle sensor reset is NOT INCLUDED in 1 alignment operations.

Vehicle Information
Year: 2018
Make: Toyota
Model: Sienna
Body: Van/Minivan
Database Inquiry

Inquiry Type: Procedure Page Issue

Database: CCC

Area of Vehicle: Rear Suspension

Page #:

Issue Summary: If we need to remove hub & bearing to install shimming kit. The book time in CCC is include operation or not?

Suggested Action: Please advice

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If applicable
hours minutes
hours minutes
square inches
hours minutes

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