Inquiry Details


Submission Information
Tracking #: 16342
Date Submitted: 05/20/2020
Status: Resolved (IP Change)
Inquiry Resolution

Estimated UM Release Date: 06/16/2020 Proposed Resolution: MOTOR stated: After review, in the Front Bumper group(s), Bumper & Components subgroup(s), the estimated work time applied to the Bumper Cover has been updated to 2.5 hours from 2.0 hours. The add for fog lamps operation will be applied to the bumper cover. The updated chapter will be included with the 5/29/2020 delivery to CCC. CCC feedback: The DI will be updated to show the availability of this change on 06/16/2020.

Vehicle Information
Year: 2007
Make: Toyota
Model: Sienna
Body:
Database Inquiry

Inquiry Type: Non-Welded Panel Operations

Database: CCC

Area of Vehicle:

Part Name:

Part Number:

Issue Summary: When decoding vin, the vehicle automatically includes foglights as a standard option, but the labor time for the front bumper only allows 2.0 hrs which is the same as a CE sub model. Looking in Additional operations, O/H time is 2.5 hrs + additional .3 hrs "add for foglight" options are available for both CE and XLE models. What is the difference of the R/R time of the bumper cover vs o/h that would allow the R/R time to be less than the o.h time? Neither should include anything past the absorber. When other vehicle chapters are being worked on with the foglight option being standard or factor option, the system will automatically add "add for fog lights" , but in this case, neither the CE or XLE model did that requiring the user to manually select add for fog light option. This current vehicle chapter goes against the 12055 inquiry on a toyota camry that MOTOR suggest to have the correct option selected first before selecting the operation from the database .

Individual Procedure Steps:

Technician Skill Level:

Actual Time To Complete: hours minutes

Suggested Action: Increase the R/R of bumper cover to reflect the same as o.h time of 2.5 hrs. correct the fog light options and triggering of adding labor automatically between the CE model (Optional) as and increase XLE bumper cover time if foglights are standard and included with bumper r/r time.

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