Inquiry Details

Submission Information
Tracking #: 16347
Date Submitted: 05/21/2020
Status: Resolved (No IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After review of the concern, the estimated work time applied to the Radiator Support is appropriate. MOTOR feedback: MOTOR Estimated Work Times account for additional person(s) required to complete individual procedure steps whenever applicable. For example, it is assumed that during a hood replacement, at least two people will be required raise and steady the hood while the bolts to the hinges are started. However, two or more people are not required for the duration of the procedure.

Vehicle Information
Year: 2019
Make: Volkswagen
Model: Jetta
Body: Sedan
Database Inquiry

Inquiry Type: Non-Welded Panel Operations

Database: CCC

Area of Vehicle: Radiator Support

Part Name: Radiator support 1.4 liter

Part Number: 17A805588E

Issue Summary: OEM Procedure requires the need for a second technician. Quote "Together with a second technician". Is this listed labor time of 3.9 considering the additional labor for a second technician?

Individual Procedure Steps: OEM Procedure is attached,

Technician Skill Level:

Actual Time To Complete: 5 hours 54 minutes

Suggested Action: Increase labor time to accommodate the need of a second technician.

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Database Inquiry

If applicable
hours minutes
hours minutes
square inches
hours minutes


1. DOC052120.pdf

Resolution Date