Inquiry Details


Submission Information
Tracking #: 16414
Date Submitted: 06/05/2020
Status: Resolved (No IP Change)
Inquiry Resolution

We have reviewed the current OEM service information for the BUMPER,REAR R&I. The BUMPER,REAR R&I labor allowance remains unchanged. The Audatex labor allowance considers all OEM outlined procedures to complete this operation, which includes reasonable alignment. Any additional labor for additional technicians to assist with labor tasks are not included. No change warranted at this time.

Vehicle Information
Year: 2018
Make: GMC
Model: sierra
Body: Pickup
Database Inquiry

Inquiry Type: All Other

Database: Audatex

Issue Summary: Rear bumper O/H and replacement does not supply enough time to perform this procedure. We run into issues when trying to replace truck rear truck bumpers as the box generally has to be loosened and lifted. The reason for not enough time as it generally takes 3 to 4 people to perform this operation and again to reinstall the bumper. The extra hands required to perform this on "all trucks" in not accounted for in labor. It take 4 people to align the bumper. 2 to hold it. one to tighten and one to make sure its straight. all truck bumpers front and rear should take this time into condsideration.

Individual Procedure Steps:

Actual Time To Complete: 5 hrs combined hours minutes

Suggested Action: all truck bumper times should be increased due to installation procedures required for multiple technicians for removal and alignment

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hours minutes
hours minutes
square inches
hours minutes

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