Inquiry Details

Submission Information
Tracking #: 16535
Date Submitted: 07/08/2020
Status: Resolved (No IP Change)
Inquiry Resolution

We have reviewed the current OEM service procedures for the GRILLE ASSEMBLY (GN 0028). Audatex labor times for a grill assembly reflect that it is being serviced as an assembly. It is not possible to determine if an assembly is delivered completely assembled or requiring some assembly. Therefore, parts that are not delivered as an assembly that will require additional labor to bring the part to the assembly condition will require a labor allowance at the discretion of the end user. No change is warranted at this time.

Vehicle Information
Year: 2019
Make: Ram
Model: 1500
Body: Pickup
Database Inquiry

Inquiry Type: Missing Information

Database: Audatex

Area of Vehicle: Grille

Missing Part Name:

Missing Part Description:

OEM Part Number:

Missing Information:

Issue Summary: The Grille is inc in the system. A new grille from the OEM comes in an assembley there is no labor to assemble this assembley.

Suggested Action: Add labor to assemble the grille.

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Contact Information


Database Inquiry

If applicable
hours minutes
hours minutes
square inches
hours minutes


Resolution Date