Inquiry Details

Submission Information
Tracking #: 16791
Date Submitted: 08/27/2020
Status: Resolved (IP Change)
Inquiry Resolution

Estimated UM Release Date: 09/16/2020 Proposed Resolution: MOTOR stated: After review of the Cab Double Cab and Crew Cab groups, Spoiler subgroups, a footnote that states, "PARTS: Part cannot be reused/reinstalled." has been applied to the Nut. After review of the concern, the estimated work time applied to R&I/R&R Spoiler is appropriate. The OEM repair procedure calls for the headliner to be lowered during the repair, not removed. If the repair facility decided to remove the headliner rather than raise/re-lower, that would require an on the spot evaluation and manual line entry. MOTOR cannot predict how many times the shop would need to raise/lower the headliner during a given repair scenario. If the repair scenario requires that to be performed more times than called for in the OEM repair procedure, that would require an on the spot evaluation and manual line entry.

Vehicle Information
Year: 2020
Make: Chevrolet
Model: Silverado
Database Inquiry

Inquiry Type: Procedure Page Issue

Database: CCC

Area of Vehicle: Roof

Page #:

Issue Summary: Spoiler R&R/R&I time is not sufficient. 1.1hrs includes dropping headliner. To safely drop headliner without damage requires removal of all upper pillar trim. (Front, Center and Rear), Coat Hooks and Dome lamp 1.6-1.8hrs when figured as individual operations. Also a footnote needs to be added that the rear spoiler nut is non-reusable per OEM. 8 Required

Suggested Action: Suggest time be adjusted to 2.1hrs to include headliner drop and add footnote for 1 time use fasteners.

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hours minutes
hours minutes
square inches
hours minutes




3. Preliminary_Estimate.pdf

Resolution Date