Inquiry Details


Submission Information
Tracking #: 17218
Date Submitted: 11/09/2020
Status: Resolved (No IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After review of MOTOR Crash Estimating Data, we have determined the following. . According to the "Guide To Estimating: Rear Body - Lower Body Panel", "Rear Compartment Trim (as necessary)" is listed as an included "Item". . Please note: "Rear Compartment Trim (as necessary)" is the general description used to describe any "Trim" that directly attaches to the inside of the "Rear Body Panel".

Vehicle Information
Year: 2017
Make: Volvo
Model: xc60
Body: Crossover
Database Inquiry

Inquiry Type: All Other

Database: CCC

Issue Summary: insulation of rear body panel what interior trim is included in this operation? CCC guide says "Rear compartment trim (as necessary) " the system allows for the time to be added, insurance company is interpreting this to be an included operation.

Individual Procedure Steps:

Actual Time To Complete: hours minutes

Suggested Action: specify what is and is not included

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