Inquiry Details


Submission Information
Tracking #: 17537
Date Submitted: 01/15/2021
Status: Resolved (No IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: According to the "Guide To Estimating: Many OEMs recommend a pre- and post-repair diagnostic scan on all vehicles involved in a collision that could reveal pre-accident or accident-related damage. Please refer to OEM position statement and repair procedures for more information. Due to the variety of scan tools used in the automotive repair industry i.e. OEM or aftermarket can impact the speed of DTC retrieval; amount of vehicle modules a scan tool needs to access which can vary considerably from vehicle and OE; amount of time to research what the recovered DTCs are from the scan performed; the number of scans performed until the collision related DTCs are corrected and cleared. These outlined variances' make developing one estimated work time to cover all vehicles impossible for MOTOR. MOTOR recommends an on-the-spot evaluation to determine an appropriate estimated time to perform these types of diagnostic scans. CCC defines In Process Scan as: Any scan completed after pre-repair scan and before post-repair scan.

Vehicle Information
Year: 2016
Make: Buick
Model: encore
Body: SUV
Database Inquiry

Inquiry Type: All Other

Database: CCC

Issue Summary: Does CCC have a response when it comes to an in-process scan definition and what operations it applies to. ?

Individual Procedure Steps:

Actual Time To Complete: hours minutes

Suggested Action: not sure

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hours minutes
hours minutes
square inches
hours minutes

Attachments



1. CCC in process scan location.JPG

Resolution Date