Inquiry Details


Submission Information
Tracking #: 17694
Date Submitted: 02/04/2021
Status: Resolved (IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After doing a study of how recycled/LKQ Fenders are being sold from recyclers throughout the entire country, the statement that the Fender Liner "NEVER" comes with the Fender is not true. How the Fender comes is dependent on whether the Fender Liner is undamaged, the recycler's business practices, or if the repair facility asks for it when ordered (if available). Due to those variables, MOTOR will update the GTE in the next scheduled update in the fall of 2021 to reflect the Fender Liner to not be included in how the assembly is serviced.

Vehicle Information
Year: 2019
Make: Chevrolet
Model: any
Body:
Database Inquiry

Inquiry Type: Procedure Page Issue

Database: CCC

Area of Vehicle:

Page #:

Issue Summary: Looking for MOTOR to update language in RACED Guide for Page G15 Fender Group. Since RCY Fenders NEVER come with Fender Liners already attached as an Assembly. This creates confusion and then get interpreted as the fender liner labor would still be included and treated as a new part. We understand the RACED Guide Assembly on historical cars where you can remove a fender with a liner attached and the liner used to come with a RCY fender as an assembly. On Modern cars this is never the case.

Suggested Action: Update language in G15 / or make statement clarifying that RCY Fenders do not come with liners attached and that fender liner R/I from the original damage vehicle or R/R is not factored into RCY RACED Consideration. The language update would be helpful as language is being mixed between RACED guide components that dont come exactly as the RACED Guides logic then being expected to be used in NEW R/R times.

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