Inquiry Details


Submission Information
Tracking #: 17764
Date Submitted: 02/15/2021
Status: Resolved (No IP Change)
Inquiry Resolution

Estimated Release Date: Closed Proposed Resolution: MOTOR stated: After review of your concern, the R&I of Wheel is "Not Included" with Overhaul of Front Bumper.

Vehicle Information
Year: 2017
Make: Ford
Model: Explorer
Body: SUV
Database Inquiry

Inquiry Type: Procedure Page Issue

Database: CCC

Area of Vehicle: Front

Page #:

Issue Summary: SHOP WROTE TO R&I WHEELS TO ACCESS LINERS AND REMOVE FRONT BUMPER COVER. INSURANCE STATED THAT BECAUSE R&I WHEELS IS INCLUDED WITH CCC PROCEDURES, LABOR INCLUDES TO R&I WHEELS. P-PAGES DO NOT STATE IF R&I WHEELS IS INCLUDED WITH FRONT BUMPER OVERHAUL.

Suggested Action: PLEASE NOTE IF R&I WHEELS IS INCLUDED OR NOT INCLUDED WITH OVERHAUL OR R&I OF FRONT BUMPER COVER.

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If applicable
hours minutes
hours minutes
square inches
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Attachments



1. Front cover removal instructions.jpg

Resolution Date