Inquiry Details


Submission Information
Tracking #: 18042
Date Submitted: 03/23/2021
Status: Resolved (No IP Change)
Inquiry Resolution

Proposed Response Text: Thank you for your inquiry, Pull back the carpet is simply to pull it back out of the way to facilitate the repair. Complete removal of the carpet is not included in floor replacement.

Vehicle Information
Year: 2021
Make: Ford
Model: Explorer
Body: SUV
Database Inquiry

Inquiry Type: All Other

Database: Mitchell

Issue Summary: Mitchell P-Pages state; Included Operations Loosen and pull back: Carpet and/or insulation as required In the case that the carpet has to be completely removed, is this an included operation

Individual Procedure Steps: Remove Carpet to access floor

Actual Time To Complete: hours 45 minutes

Suggested Action: Clearly state if carpet removal is included with floor replacement

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If applicable
hours minutes
hours minutes
square inches
hours minutes

Attachments



1. Explorer Floor Not Included Operations.pdf

Resolution Date