Inquiry Details


Submission Information
Tracking #: 20770
Date Submitted: 08/05/2022
Status: Resolved (IP Change)
Inquiry Resolution

MOTOR feedback: Please Note: After further review we found the Lift gate glass was included with the R&R Lift gate. Because the glass is bonded we removed the inclusion. This change will available to you on 09/01/2022. • The estimated work time of 2.3 hours applied to the R&I Glass is appropriate and is to Remove & Install the same Glass. • The estimated work time of 3.5 hours applied to the Transfer Glass operation is to Remove Glass from the original Lift Gate that was on the vehicle, Remove Glass from LKQ Lift Gate and then Install original Glass in LKQ Gate. • Only one operation should be selected.

Vehicle Information
Year: 2014
Make: Kia
Model: Sportage
Body: SUV
Database Inquiry

Inquiry Type: All Other

Database: CCC

Issue Summary: When LKQ Gate is selected, the Glass R/I operation shows as INCLUDED. Per RACE Guides, Glass is NOT INCLUDED in RECY Part.

Individual Procedure Steps:

Actual Time To Complete: hours minutes

Suggested Action: additional line built in "Additional operations folder" for LKQ glass removal or allowance of R&I glass time when replacing the gate.

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If applicable
hours minutes
hours minutes
square inches
hours minutes

Attachments



1. quarter Kia.docx

Resolution Date